Home Boarding Booking Form


    Owner Information

    Full Name*

    Address*

    Postcode*

    Home Phone

    Work Phone

    Mobile Phone*

    Email*

    Partner

    First Name

    Surname

    Mobile Phone

    Email

    Emergency Contact

    Full Name*

    Address*

    Postcode*

    Contact Number*

    Boarding Details:

    Trial Stay (if applicable):

    Arrival Date

    Arrival Time

    Collection Date

    Collection Time

    Main Stay:

    Arrival Date

    Arrival Time

    Collection Date

    Collection Time

    Would you like to use pick-up service?*
    NoYes
    Would you like to use drop-off service?*
    NoYes
    If yes, choose a pick-up time

    If yes, choose a drop-off time

    Pet 1 Information:

    Name:*

    Breed:*

    DOB:*

    Age:*

    Sex:*
    MaleFemale

    Chipped:*
    NoYes

    Chip Number:*

    Size:*
    SmallMediumLarge
    Spayed/Castrated:*
    NoYes
    Description:*

    Specific Markings (if any):

    Any Medical Conditions:

    Pet 2 Information (if applicable):

    Name:

    Breed:

    DOB:

    Age:

    Sex:
    MaleFemale
    Chipped:
    NoYes
    Chip Number:

    Size:
    SmallMediumLarge
    Spayed/Castrated:
    NoYes
    Description:

    Specific Markings (if any):

    Any Medical Conditions:

    Pet 3 Information (if applicable):

    Name:

    Breed:

    DOB:

    Age:

    Sex:
    MaleFemale
    Chipped:
    NoYes
    Chip Number:

    Size:
    SmallMediumLarge
    Spayed/Castrated:
    NoYes
    Description:

    Specific Markings (if any):

    Any Medical Conditions:

    Veterinary Information:

    Name of Veterinary Practice:*

    Contact Number*

    Address of Practice*

    Postcode of Practice*

    Do you have pet insurance?*
    NoYes
    If yes, Company Details:

    Policy Number:

    Please give details of any poor health issues

    Is your dog on any current medication?*
    NoYes
    If yes, please specify type and dosage

    Flea Brand:*

    How often is the flea treatment administered?*

    Worming Brand:*

    How often is the worming treatment administered?*

    IT IS NOT A REQUIREMENT FOR HAPPY WAGGERS AND SLEEPY WHISKERS HOME BOARDING THAT DOGS HAVE THE KENNEL COUGH VACCINE. However, if the vaccination/booster is given, we require 2 full weeks before the pet can be allowed back on the premises. We reserve the right to refuse a dog entry if verification of the date of vaccination/booster cannot be provided.

    HOWEVER, IF YOUR DOG HAS HAD THE VACCINATION, PLEASE TICK:
    NoYes

    If yes, Cough Vaccination Date:

    Are your dogs required vaccination up to date at the time of filling in this form?*
    NoYes

    ONLY VACCINATED DOG/DOGS CAN STAY. YOU WILL NEED TO PACK YOUR DOG'S VACCINATION CARD WHEN THEY COME TO STAY.

    I hereby authorize the attending veterinarian to treat any of my pets as listed above and I accept full responsibility for all fees and charges incurred in the treatment of any of my pets.
    The Dog Walker/Pet Sitter is authorised to transport my pet(s) to and from the veterinary clinic for treatment or to request "on-site" treatment if deemed necessary. If I cannot be reached in the case of an emergency, the Dog Walker/Pet Sitter shall act on my behalf to authorize any treatment excluding euthanasia.

    I give permission to approve treatment up to £*

    I will assume full responsibility upon my return for payment and/or reimbursement for veterinary services rendered up to the above stated amount.

    Feeding:

    Type (dry biscuit, cooked, raw), Brand of food:*

    Time of Feed:*

    Quantity:*

    Is your dog possessive over food/toy?*
    NoYes

    The owner is welcome to provide treats for their dogs, however, Happy Waggers and Sleepy Whiskers Boarding will not feed chews due to choking hazards and duration taken to consume.

    Are you happy for me to give your dogs treats?*
    NoYes

    Exercise

    Does your dog have a Sit?*
    NoYes
    Does your dog have a Wait/Stay?*
    NoYes
    Does your dog have a Recall?*
    NoYes
    Is your dog crate trained?*
    NoYes
    If your dog uses a crate on a daily basis, please bring it for their stay.
    Please provide details of how and when it is used:

    Does your dog pull on lead when out for walks?*

    Behaviour

    How does your dog behave/react when meeting other dogs?*

    Are there any particular behaviours that I need to be made aware of? (e.g. chewing, urinating, scratching, whining)

    All dogs will receive at least two 20 minute walks each day. Please provide details of any environmental enrichment you would like your dog to receive during their stay.

    Consent

    Do you consent to a programme of enrichment both inside and outside including, grooming, socialisation and play?*
    NoYes
    Do you consent to your dog exercising and playing in the garden?*
    NoYes
    Do you consent for your dog to be walked outside the home environment/garden?*
    NoYes
    Do you consent for your dog to be off the lead?*
    NoYes
    Do you consent for your dog to be walked on lead with other dogs from my Happy Waggers and Sleepy Whiskers dog walking service?*
    NoYes
    Do you consent for your dog to be walked off lead with other dogs from my Happy Waggers and Sleepy Whiskers dog walking service?*
    NoYes
    If there is any evidence of external parasites (fleas, ticks, lice) your dog must be treated with an appropriate product authorised by the Veterinary Medicines Directorate and licensed for use on animals in the UK. Treatment will be discussed with a veterinerian before administering. Do you consent to us carrying out this treatment?*
    NoYes
    Do you consent to us to take video and photographs of your dog to post to our Facebook Page, Instagram and on the Happy Waggers and Sleepy Whiskers website?*
    NoYes

    Questions for multiple dogs from the same household only

    Do you consent for your dogs to be boarded in the same room as one another?
    NoYes
    Do you consent for us to separate your dogs into separate rooms if it becomes necessary?
    NoYes
    Do you consent for your dogs to eat with your other dog(s) present in the room, as long as the necessary precautions are taken to prevent any incident of food aggression?
    NoYes

    Agreement

    I agree to pay £30 per day stay for one dog, £48 per day stay for 2 dogs and £65 per day stay for three dogs.*
    NoYes

    I agree to pay £10 for the pet pick-up service (additional fees apply if you live further than 10 minutes away)*
    NoYes

    I agree to pay £10 for the pet drop-off service (additional fees apply if you live further than 10 minutes away)*
    NoYes

    I agree to pay £10 for picking up my pet outside the regular drop-off/pick-up times (8am to 6pm). This time must be agreed beforehand.*
    NoYes

    I agree to pay £10 for dropping off my pet outside the regular drop-off/pick-up times (8am to 6pm). This time must be agreed beforehand.*
    NoYes

    Home Boarding Policies and Procedures


    1. Booking

    1.1. All services are charged at a calendar day rate.
    1.2.There are no reductions for early pick-ups or late drop-offs.
    1.3.Pick-ups and drop-offs are between 8 am and 6 pm and by appointment only. An extra £10 is charged for out of hours drop-offs or pick-ups and must be agreed at the time of booking.
    1.4. Bank Holidays, Christmas, New Year and Easter may incur additional fees which you will be advised of at the time of booking.
    1.5. New dogs are required to complete a charged trial stay of 1 or 2 nights prior to longer stays.

    2. Cancellations

    2.1. In the event of boarding cancellations that are notified to us 46 days or more prior to the start of the booking period, all fees less the non-refundable deposit, will be refunded, or held over for subsequent bookings.
    2.2. Any boarding bookings that are cancelled between 45 days and 31 days before the start date of the booking, will require 75% payment for services.
    2.3. All boarding bookings cancelled within 30 days will be payable in full.
    2.4. If the pet service provider, cannot provide the service agreed, we will do our best to arrange an alternative, unless in extreme circumstances, where we will endeavour to give 24 hours notice.

    3. Aggressive Animals

    3.1. The pet service provider will not accept aggressive animals.
    3.2. The client agrees to be responsible for all costs (including but not limited to medical care, legal fees, etc) if the client’s pet(s) should bite another animal.
    3.3. Client agrees that on booking services for their dog(s) that they have represented that the dog(s) to have not shown aggression or caused harm, or threatening behaviour to any individual and/or any pet(s), and the client agrees to contact the provider as soon as possible if any of these behavioural changes presents itself or if it has the potential to cause harm to any individual or pet(s).
    3.4. We will not board unruly or untrained dogs.
    3.5. If the client’s dog(s) whilst being boarded shows aggressive tendencies towards the pet service provider or their family, or should its behaviour become unacceptable or a nuisance beyond reasonable acceptance, the client agrees that he/she be placed either with the emergency contact or in a boarding kennel, until the client returns, and this will be subject to a transfer charge.

    4. Unforeseen Purchases

    4.1. In the event that additional items need to be purchased in the absence of the client – i.e. pet food, litter or other necessary items that contribute to the health and wellbeing of your pet, the pet service provider will purchase these, retain a receipt and the pet owner is responsible for reimbursement of these items on their return.

    5. Updates

    5.1. Please inform us of any changes regarding your contact numbers, your pet’s care needs, your emergency contact details and other pertinent information.

    6. Privacy Policy

    6.1. All of your information will be kept private and confidential.
    6.2. Your pet service provider highly respects our clients’ entrusting us with the care of their pets.
    6.3. All of our records will be stored in compliance with the Data Protection Act 2018.

    7. Insurance

    7.1. All reasonable care is taken to ensure the integrity and suitability of the care provided.
    7.2. The pet service provider has valid public liability insurance, for the peace of mind of its clients.
    7.3. The insurance only covers the sitter when working for the pet service provider, for the duration of the selected service, and only for services arranged with the pet service provider.
    7.4. We recommend that you purchase your own separate pet insurance.

    8. Medication/Vaccinations/Immunisations

    8.1. The pet service provider will follow instructions to administer medications as directed but cannot be held responsible for complications that arise as a result.
    8.2. Under no circumstances will the pet service provider board any pet that has any form of active contagious illness.
    8.3. We require a copy of a valid vaccination certificate.
    8.4. If the pet service provider is bitten or exposed to any disease or ailment received from the clients pet(s) which has not been properly or currently vaccinated, the client will be responsible for all costs and damages that may be incurred as a result.
    8.5. The pet service provider requires dogs to be on a flea and worm treatment plan.
    8.6. The pet service provider does not insist on the Kennel Cough vaccination. However, if the vaccination/booster is given, we require 2 full weeks before the pet can be allowed back on the premises. We reserve the right to refuse a dog entry if verification of the date of vaccination/booster cannot be provided.

    9. Collars/Leads

    9.1. Please provide secure collars with appropriate tags for all visits.

    10. Changes to return date

    10.1. The pet service provider carefully schedules our time to serve you and our other clients, therefore, there are no refunds or credits for early returns or last minute changes to pet care.
    10.2. In the event that the client is delayed on return, they must inform the pet service provider immediately, and the pet service provider will use its best endeavours to make alternative arrangements for continued cover, even when the original sitter is unable to continue with care following the assignment end date.

    11. Payment

    11.1. The pet service provider accepts bank transfer.
    11.2. A 50% deposit of the total sum due is payable to the pet service provider at the time of booking for all boarding bookings.
    11.3. The remaining balance is due 30 days before the first date of the booking.
    11.4. Where services are required long term, the client may make payment on a monthly basis.
    11.5. Where payment is not received in accordance with these terms and conditions of business, the company reserves the right not to proceed with any previously agreed arrangement , and the outstanding balance (as determined by the cancellations policy - see paragraph 2) and a cancellation fee of 10% of the total booking will be payable.

    12. Liability

    12.1. The pet service provider shall not be liable to the client or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of it’s obligations in relation to the services, if the delay or failure was due to any cause beyond the pet service provider’s reasonable control.

    I have read, understood and agree to the policies and guidelines of the pet provider. I further understand that a copy of this form will be kept on file for documentary purposes. All policies and guidelines are subject to change at the discretion of the pet service provider.

    Home Boarding Service Agreement



    I authorise the pet service provider to carry out pet services as outlined in forms that I have completed and submitted. I agree that all of the completed information sheets and forms provided in association with this document are true to the best of my knowledge and may be used by the pet service provider when needed.

    2. The pet service provider reserves the right to terminate this contract at any time, at its sole discretion; likewise, the client may terminate the contract at any time. Notice must be given in writing by either party wishing to terminate the contract.

    3. The pet service provider agrees to provide the services stated in this agreement and supporting documents in a reliable, caring and trustworthy manner. In consideration of these services, and as an express condition thereof, the client expressly waivers and relinquishes any or all claims against the pet service provider, it’s employees or assigns.

    4. The pet service provider cannot be held responsible for any incident or injury resulting from misinformation given in these forms by the Pet Owner.

    5. Fees are earned upon acceptance of agreement and are due as outlined in attached Policies and Procedures.

    6. I authorise the pet service provider to obtain any emergency veterinary care that may be necessary during the time spent with my pet. I accept responsibility for any charges related to this emergency care. I authorise the pet service provider to utilise an alternative veterinarian in the event that my primary veterinarian is unavailable. Every effort will be made to contact the owner prior to emergency care. I agree to reimburse the pet service provider for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.

    7. I confirm that all vaccinations, licences, and any other lawful requirement for this service are current.

    I authorise this contract to be valid approval for all future services so as to permit the pet service provider to accept my telephone/email reservations and enter my premises without additional signed contracts or written authorisation.

    I have completed and signed required veterinary release forms.

    I have read and agree to the aforementioned Policies and Procedures, which are part of this agreement. I am aware that I shall keep a signed copy for my records.